Within this document, we would like toinform you aboutthe manner in which we handle your personal data, whiché we obtain in connection with visiting the website chocolovescoffee.cz, creating a customeréaccount on the website chocolovescoffee.cz, visiting our brick-and-mortaréstore, and certainothercases of personaldataprocessing.These principles concern the processing of your personal data as customers.

, individuals interested in our goods andThese principles concern the processing of your personal services, and visitors to the, websites operated by us, andalways to the extent of personal data corresponding to your relationship with us.Allpersonal data is processed in compliance with legalregulations, and we place great emphasis on its secure storage.DataThese principles concern the processing of your personal Controller.

Name:é Choco Loves Coffee s.r.o.dataCompany ID:é Registered Office:. 

Jugoslávská 662/27, 120 00, Prague-VinohradyCommercial Register Entry:These principles concern the processing of your personal Municipal Court in Prague under file number C 242765

Email Address:info@chocolovescoffee.cz You can contact us at any time via email or by letter sent to the company's registered office address.

Processing of Personal 04291166

Data for Newsletter and Marketing Communications In the case of interest from a visitor to our

website or a customer in receiving newsletters and other marketing communications, we process for these

purposes, based on the consent provided by you, info@chocolovescoffee.cz

Phone: +420 224 284 325

address. If you also provide us with your. 

identification data (name, sThese principles concern the processing of your personal údajů pro zasílání newsletteru a reklamních sdělení

V případě zájmu návštěvníka našich webových stránek nebo zákazníka o zasílání newsletteru a dalších reklamních sdělení, zpracováváme za těmito účely, na základě souhlasu Vámi poskytnuté osobní údaje, a storage.ždy minimálně v rozsahu e-mailové adresy. Pokud nám poskytnete rovněž své identifikační údaje (jméno, pname, date of birth), we will also process these data for the stated purposes. The advertising messages we send youalways pertain exclusively to our own services..

If we obtain your consent to processing in electronicé form, we will only begin processing your personal data afteré, you fill inyour details in therelevantdata corresponding to your relationship with us.evantéformfor newsletter subscription and dalother advertising messages, and subsequently confirmé your wish to subscribe to the newsletter by sending it via the relevant button.

However, not every message you receive from us is a commercial communication. Sometimes weneed to communicate with you in connection with providing a certaintype of service,étype of service,and with aélarge number of recipients it is not possibleé to carry this outéother than by sending a bulkéemail. Within thisécommunication, therefore, someé senté messages are not commercial communications (for example, notifications of changes to terms and conditions or requests to update your personalThese principles concern the processing of your personal data).

identification data (name, sThese principles concern the processing of your personal data in connection with the purchase of products (goods and data corresponding to your relationship with us.services) v from the e-shop

In the case of purchasing products on chocolovescoffee.cz we will process your personal data to the extent of: name,éno, psurname, date of birth, residential address, product delivery address, email address, telephone contact, bank account number and bankócode, information about the purchased product and its price.

The processing of these personalThese principles concern the processing of your personal data is a necessary prerequisite for fulfilling the contract and thus constitutes processing whiché does not require your consent.

We will process your data for the purpose of executing the concludedé purchase contract, delivering the orderedéproduct, and alsoé for the purpose of protecting rights and legally protectedinterests consistinginin protection against potential legal disputes arising from concluded purchase contracts. We will process these data in our customeré data-base for a period of 4 years from the date of expiry of the product warranty period.

identification data (name, sThese principles concern the processing of your personal data in connection with handling suggestions,, inquiries,and complaints

We are open to your suggestions,inquiries,and requests, and therefore you can contact us at any time by phone, email, viasocialFor processing your requests and answering your inquiries, we process the personal data you voluntarily provide,media,or by post.

To process your requests and answer your inquiries, we process the personal data you voluntarily provide,é but only to the necessaryéextent and only until your inquiry or request is resolved, unless a need arises to process personal data for another purpose. Without these personalThese principles concern the processing of your personal data, we would not be able to respond to your inquiry or request, and therefore your consent to processing in this case isnot required.

If the subject of your request is a product complaint, we will also process your personal data for the purpose of handling such a complaint.In this context, we will process your personal data on the grounds of fulfilling contractual and legal obligations, and for the purpose of documenting the course and resolution of the complaint to protect rights and legally protected interests. Your consent for this processing is therefore not required. The duration and scope of processing personal data for complaint handling purposes depend on our obligation to resolve the complaint.Data in connection with a user account on the e-shop for If you create a user account on our e-shop, we will process the provided data, typically including: first and last name, date of birth, residential address, billing and delivery address, email address, phone number, and account identification details. This constitutes processing that does not require your consent. For the stated purposes, we also process your order history and information on payment history and payment options.é We will process the provided personal data only for as long as your user account is active. After this period, we will process them only if required by special legal regulations or if necessary for other legal reasons.éSending notifications on product stock availability (Watch Product function)If you wish to be informed about product availability on our e-shop, we will process the following personal data for the purpose of providing the Watch Product service: email address and the monitored product. The legal basis for processing personal data is Article 6(1)(b) of the GDPR, i.e., processing necessary for the performance of a contract. We will process your personal data for the above purpose for the period necessary to fulfill the "Watch Product" function, i.e., until a notification about the product's restocking is sent to your chosen email address.Data in connection with internal researchIf you register for internal market and customer experience research by filling out a form, we will process the provided data, typically including email, phone number, and age range, exclusively for the purposes of this and other research by Choco Loves Coffee s.r.o. (selecting individuals for specific research projects, statistical classification, mutual communication), for a period of 2 years. for You may withdraw your consent to the processing of the above personal data at any time. Research outputs are processed anonymously and serve the internal purposes of Choco Loves Coffee s.r.o.interests consistingParticipation in contestsThese principles concern the processing of your personal We also process your data if you participate in any contest.

identification data (name, sThese principles concern the processing of your personal údajů v souvislosti s uživatelským účtem na e-shopu chocolovescoffee.cz

V případě, že si na našem e-shopu vytvoříte uživatelský účet, budeme zpracovávat poskytnuté osobní údaje, a storage.ždy zpravidla v rozsahu jméno a příjmení, datum narození, adresa bydliště, fakturační a dodací adresa, e-mailová adresa, telefonní číslo a identifikační údaje k účtu. Jedná se tak o zpracování nevyžadující váš souhlas. Za uvedenými účely zpracováváme také historii vašich objednávek a informace o historii plateb a možnostech plateb.

Poskytnuté osobní údaje budeme zpracovávat jen po dobu, po kterou je váš uživatelský účet aktivní. Po uplynutí této doby je budeme zpracovávat, jen pokud to stanoví zvláštní právní předpisy nebo pokud to je nezbytné z jiných právních důvodů.

Zasílání notifikací o skladovosti zboží (funkce hlídat produkt)

V případě, že budete chtít být informování o dostupnosti zboží na našem e-shopu, budeme za účelem poskytnutí data corresponding to your relationship with us.žby Hlídat produkt zpracovávat následující osobní údaje: e-mailová adresa a sledované zboží. Právním základem zpracování osobníThese principles concern the processing of your personal údajů je článek 6 odst. 1 písm. b) Nařízení GDPR tedy zpracování nezbytné pro plnění smlouvy. Vaše osobní údaje budeme pro výše uvedený účel zpracovávat po dobu nezbytně nutnou pro naplnění funkce "Hlídat produkt", tj. do doby odeslání notifikace o opětovném naskladnění zboží na Vámi zvolenou e-mailovou adresu.

identification data (name, sThese principles concern the processing of your personal údajů v souvislosti s interními výzkumy

V případě, že se přihlásíte do interního výzkumu trhu a zákaznické zkušenosti prostřednictvím vyplnění formuláře, budeme zpracovávat poskytnuté osobní údaje, a storage.ždy zpravidla v rozsahu e-mail, telefonní číslo a věkové rozmezí výhradně pro účely tohoto a dalcases of personalinýzkumů společnosti Choco Loves Coffee s.r.o. (výběr osob do jednotlivýinýzkumných projektů, statistické třídění, vzájemná komunikace), a to po dobu 2 let.

Svůj souhlas se zpracováním výše uvedených osobníThese principles concern the processing of your personal údajů můžete kdykoliv odvolat. Výstupy z výzkumů jsou zpracovány anonymně a slouží pro interní účely společnosti Choco Loves Coffee s.r.o.

identification data (name, sThese principles concern the processing of your personal údajů v souvislosti s účastí v soutěžíThese principles concern the processing of your personal

Vaše údaje zpracováváme také v případě, že se zúčastníte některé from our competitions, and storage. the scope of the data provided by you,These principles concern the processing of your personal most frequently name,ésurname, email, telephone num-ber and delivery address and data provided with-in in the competition entry. We process your personal data for the purposes of communicating with you, verifying your identity, and selecting winners soutof the competition and awarding prizes. We process this personal data on the basis of the consent providedégrantedéwithin the competition and further on the basis of leg-itimateéinterest, where processing is necessaryé to fulfill your and our interest in organizing the competition, or participating in it. We process this data only for the period necessary to evaluate the soutcompetition and deliver the prizes, unless a longer period for their retention is stipulated by legal regulations.Processing of data in connection with the provision of services (e.g., Individual Experience Tasting, Public Experience Tasting, Individual Inquiry, Individual Order, etc., hereinafter referred to as "service").

In the case of purchasing a service, we will process your personal data to the extent of name,

surname, date of birth, residential address, email address, telephone contact, and data about the purchasedéno, pproduct and its price. The processing of this personalédata does not require your consent. We will process your data for the purpose of fulfilling the concludedThese principles concern the processing of your personal data is a necessary prerequisite for fulfilling the contract and thus constitutes processing whiché contract and our legitimateé interests. We will process this data in our customeré for the purpose of protecting rights and legally protectedinterests consistingdatabase for a maximumé data-period of 4 years from the date the Service is performed. After thiséperiod expires, we will process it only if required by special legal regulations or if it is necessary.éProcessing of data in connection with visiting our e-shopé z jiných právních důvodů.

In connection with browsing our e-shop, we process log

files regarding access to these websites, namely: the webé page from which you came to us, IP address, date and time of access, dataé about your browserand operating system.We process this data for the purpose of protecting our legitimate interests,éensuring the protection of the e-shop, and improving its functionality. For the processing of these log files,interests consistinginin consent is not required by law. These files are stored for a period of 1 month from the visit to the web ispage or e-shop.é Use of cookie files. 

To improve the functionality of our and the e-shop and optimize our marketing

activities, we use cookies on our e-shop. A cookie is a small file that a website stores on your hard drive. The information obtainedé may include the IP address of the connecting computer or the type of browser used.é Cookies serve to distinguish individualéusers accessingourwebpages and do not allowpersonal identification of website users without further information.More detailed information about cookie files can be found here. In case you do not agree with the collection of Cookies, you can disable their use in your browser settings.Shopify Serviceé For the operation of our e-shop, we use the Shopify service operated by Shopify Inc., with its registered office at 151 O'Connor Street, Ground floor, Ottawa, Ontario, K2P2L8, Canada. Within the Shopify service, we use third-party plugins that are mediated by the Shopify service. 

Analytical. 

serviceséby Google.

Analytické služby Google

K analýze webových stránek pomocí cookie souborů We use the Google Analytics service provided byGoogle Inc., with its registered office at Amphitheatre Parkway, Mountain View, CA 94043, USA. Before transferring data tothis company, personal dataéare strictly anonymized, and we only pass truncatedIP addresses to this company for analysis purposes, based on whichéidentification of specificé individuals is not possible. isYou can prevent the collection of cookies and analysis by Google Analytics, for example, by changing the settings of yourébrowser or by installing a special plugin in your.

browser.éWithin the Google Analytics service, we also useéservices provided by Google, such as reporting anonymous demographic data (e.g., age, gender,interests) or.

the Google AdWords service used for ad personalization and improving ad targeting. You can turn off or adjust ad personalization through your dalcases of personal data corresponding to your relationship with us.Google account., websites operated by us, andUse of data corresponding to your relationship with us.socialéplugins.

Our website contains third-party social plugins, namely the Facebook and Instagram network plugins, which are managed by Meta Platforms Ireland Inc., 4 Grand Canal SquareGrand Canal Harbour

Dublin 2, Ireland;, the Youtube service plugin, which is managed by YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA; and the TripAdvisor service plugin, which is managed by TripAdvisor LLC, 400 1st Avenue, Needham, MA 02494, USA. Through these plugins, you can share content with other people. We do not manage these social plugins and are therefore not responsible for any processing of your personal data by the above-mentioned operators of these plugins, who act as data controllers towards you., Transfer of your, personal; data. 

In fulfilling our obligations and duties and providing our services, we use the professional and specialized services of other entities. If these suppliers process personal data that we transfer to them, they have the status of data processors. Most commonly, we transfer your personal data to companies ensuring the distribution and transportation of our goods (logistics companies), technical and IT support, or the activities of experts, lawyers, and auditors.We only transfer your personal data to these processors to the extent necessaryfor the processing purposes and exclusivelyfor the purpose of providing our services. We select only suchíThese principles concern the processing of your personal Municipal Court in Prague under file number C 242765

specific processors that.

provide us with maximum guarantees regarding technicalé and organizational security measures for the protection of transferred for personalédata. We have contracts concluded withé all processors, and none of our processors isé authorized to use the providedépersonal data for theirown, marketing, or anyother purposes. Processors include companies based both in the territory of the CzechThese principles concern the processing of your personal Municipal Court in Prague under file number C 242765. Republic and in member states of the EuropeanUnion or so-called safe countries. The transfer and processing of personalé data in countries outside the European leg-Union always occurs in accordance with applicable legislation.é The current list of our processors and suppliers can be found here.é Upon request, we are obliged to provide your personal data toéstate authorities and offices (e.g., the Police of the Czeché Republic, state authorities within the scope of conducted inspections, etc.). We do so because it is a legaléobligation imposed on us.é Method of processing personalThese principles concern the processing of your personal dataé We process your personal data both automatically and manually and maintain records of processing activities. When processing personal. 

data, our company.

Na vyžádání jsme povinni poskytnout vaše osobní údaje také státním orgánům a úřadům (např. Policie ČR, státní úřady v rámci prováděných kontrol atp.). Činíme tak proto, že nám to ukládá záData in connection with internal researchá povinnost.

Způsob zpracování osobníThese principles concern the processing of your personal Municipal Court in Prague under file number C 242765

Vaše osobní údaje zpracováváme automatizovaně i manuálně a vedeme záznamy o činnostech zpracování. Při zpracování osobníThese principles concern the processing of your personal údajů naší společností No decision-making basedsolely on automatedéprocessing without humanéassessment, whichéwould have legal effects or otherwise significantlyé affect the data subjects whose personal data we process according to these principles. Protectionof your.

data At Choco Loves Coffee, we implement all technical and organizational measures to ensure the protection of personaldata and to prevent any unauthorized Municipal Court in Prague under file number C 242765

or accidentalThese principles concern the processing of your personal access to personal data, their alteration, destruction, or loss, unauthorized transfers, any otheréunauthorizedéprocessing, as well as any otherémisuse of personalédata. We comply with all obligations imposedéon us by generally binding legalThese principles concern the processing of your personal regulations in the field of personal data protection.é We usedatamodernThese principles concern the processing of your personal data as customers. 

security and control mechanisms, ensuringthe maximumpossible data protection. All persons whocome into contact with personal data in the course of fulfilling their workor contractually assumed duties are bound by a legal or contractual duty of confidentiality.é Rights associated withdata and to prevent any unauthorizedpersonal data protectionThese principles concern the processing of your personal We process your data transparently, meaning you always know for what purpose you are providing your data to us.

In connection with the processing of personal data, you have, upon meeting the conditions set by legalíThese principles concern the processing of your personal Municipal Court in Prague under file number C 242765

regulations, the following rights associated with the processing of personal.

data, which we fully respect:These principles concern the processing of your personal the right of access to personal data:datayou have the right, subject to the fulfillment of the requThese principles concern the processing of your personal isite conditions, to receive from us free of charge upon your request information on whether your personal data are being processed or not, and if so, you have the right to obtain

• access to this personal data. Upon request, we will always provide you with all information regarding the processing of that personalData in connection with internal researchdata where we are in the position of the controller of the personal data.the right to rectification of processed data:é if you find that your personal data are being processed inaccurately or incorrectly, let us know and we will promptly correctThese principles concern the processing of your personal them.These principles concern the processing of your personal data as customers.
• the right to erasure of processown, marketing, or anyother purposes. Processors include companies based both in the territory of the CzechThese principles concern the processing of your personal ed data: when the purpose for which we process personal data ceases, we automatically anonymize or destroy your personal data. If we process your personal data based on your consent and you withdraw your consent, we will eraseyour personal data. However,.
• the right to erasure is not absolute, and if we have an objective obligation to retain the data further (e.g., accounting records), only those personalown, marketing, or anyother purposes. Processors include companies based both in the territory of the CzechThese principles concern the processing of your personal ed data: data thatare no longer necessaryfor the original processing purposes will be erased.These principles concern the processing of your personal the right to restriction of processing of personalé data:you have the right to request that we restrict the processing of your personaldata if: a) you contest the accuracy of the personalé data, for a period enabling us to verify the accuracy of the personal.
• data; or b) the processing is unlawful and you oppose the erasure of the personalThese principles concern the processing of your personal ed data: data and request the restriction of their use instead; or c) we no longer need the personal data for the processing purposes, but you require them for the establishment, exercise, or defense of your legalThese principles concern the processing of your personal claims.These principles concern the processing of your personal údajů, a to na dobu potřebnou k tomu, abychom mohli přesnost osobníThese principles concern the processing of your personal údajů ověřit; nebo b) zpracování je protiprávní a odmítáte výmaz osobníThese principles concern the processing of your personal údajů a žádáte místo toho o omezení jejich použití; nebo c) osobní údaje již nepotřebujeme pro účely zpracování, ale vy je od nás požadujete pro určení, výkon nebo obhajobu vašich právních nprocessing; or d) you have objected to the processing until it is verified whether our legitimate reasons override your legitimate reasons.é reasons override yourlegitimatereasons.
• right to data portabilityThese principles concern the processing of your personal ed data: if we processyourpersonal data in an automated manner based on your consent or contract, you have the right to a copy of your personal dataThese principles concern the processing of your personal the right to restriction of processing of personalé you have provided to us, in a structured,écommonly We use the Google Analytics service provided byused,own, marketing, or anyéand machine-readableéformat, which will be deliveredtoyou or anotheré person. 
• right to withdraw consent to the processing of personal data at any time,These principles concern the processing of your personal Municipal Court in Prague under file number C 242765, if consent is the legal basis for thedata corresponding to your relationship with us.evanté processing of personal data.These principles concern the processing of your personal data as customers.
• right toéobject: when the conditions stipulated by legaldataregulations are met, you have theright toobjectéto the processing of your personalThese principles concern the processing of your personal data, if the legal basis for the processing is our legitimateé interests.

Regarding your rights, you may contact us with an inquiry or complaint as the dataCommercial Register Entry:These principles concern the processing of your personal controller, either by regular mailor by email at info@chocolovescoffee.cz. You may alsoé addressyour complaint to the supervisory authority, which is the Office for Personal Data Protection,These principles concern the processing of your personal Municipal Court in Prague under file number C 242765, with itswith its address at Pplk. Sochora 27, 170 00 Prague 7.

Data ProtectionOfficeríThese principles concern the processing of your personal Municipal Court in Prague under file number C 242765

The company is not obligated to appoint and has not appointed a Data Protection Officer.These principles concern the processing of your personal data as customers.

Effectiveness of the Policy

These Personal Data ProtectionThese principles concern the processing of your personal Policies are effectiveé from January 1, 2023, and are available online on ourich webovwebsite or upon request at the physical store.

If it becomes necessary to update these Personal Data ProtectionThese principles concern the processing of your personal Policies, we will inform you of all substantial changes.